How we factor our shipping cost:
Please see the chart below for prices. All Shipping prices are for overnight shipping

To maintain superior quality, we ship overnight. We have found through trial and error that overnight packages are cared for and treated kindly. By shipping overnight, you receive a package very quickly, intact and in perfect condition. This is the only way to maintain perfect quality from our kitchen to yours. 

**Please note: Shipping is different from Fulfilling an order. We do not guarantee that your order will be fulfilled right away. We do our best but see below:

**We often sell out of products. If your order does not ship right away, then we are sold out of a product that you ordered. Your order will ship asap when the item is back in stock. Please allow 24 hours for your order to process if the item is in stock.

** We do not ship on Fridays or the weekends

VERY IMPORTANT PLEASE READ:

WE CANNOT CANCEL OR REFUND AN ORDER ON THE DAY THAT IT IS SHIPPING. IF YOU HAVE A SUBSCRIPTION WITH US, PLEASE NOTE WHEN IT WILL CHARGE/SHIP. WE CANNOT CANCEL ANY ORDERS ON THE DAY IT IS BEING SHIPPED. DO NOT EMAIL ME SAYING YOU DIDN'T KNOW YOU HAD A SUBSCRIPTION. IT IS VERY CLEAR. THANK YOU

CARRIER

We use FedEx to ship your package. We ship every day of the week except for Fridays and the weekend. We do not ship to a PO Box. We ship overnight. If there are delays with FedEx there are no refunds for shipping cost. We cannot control what Fed Ex does and why there are delays. If your items are lost or damaged please see policy below.

Lost or damaged items:

–If your items arrived damaged, please take a photo and send it to admin@fermentingfairy.com

- No refund or reship without photos

-If you entered the wrong shipping address, Fermenting Fairy is not responsible for refunding you or replacing your item

-If you do a chargeback for any reason, you will be blocked from ordering from Fermenting Fairy in the future. The best way to communicate an issue is to email admin@fermentingfairy.com